Welcome to the Online Booking Portal for Shannon Natasha Hsu Psychotherapy
I’m so glad you’re here. Below is a simple step-by-step guide to help you book your session with ease.
💻 How to Book a Session
1. Log In or Create an Account
Click the “Login” or “Sign Up” button in the top right corner.
If we’ve worked together before, just log in with your email and password.
If you’re new here, follow the prompts to create your account—it’s quick and easy.
2. Choose Your Service
Take a look through the list of available sessions and pick the one that feels right for you.
You can click on each option to see more info about what’s included, the time involved, and pricing.
3. Select a Date & Time
Choose a time slot from the calendar that works for you.
✨ If you’re outside Australia, just double-check the time zone setting to make sure it lines up with your local time.
4. Confirm Your Booking
Review the details, fill in anything required (like the intake form if you’re new), and click Confirm Booking to lock it in.
5. Payment Info
Depending on the session type, you may be asked to pay at the time of booking or on the day. Payment instructions will be included in your confirmation.
📩 After You Book
You’ll get a confirmation email with all the details you need, including location or your Google Meet link if your session is online.
A friendly reminder will also be sent 24 hours before we meet.
🔄 Need to Reschedule or Cancel?
You can log into your account anytime and go to My Bookings to make changes.
If you need to cancel or reschedule, please give at least 24 hours’ notice to avoid cancellation fees.
🧡 Still Need Help?
If anything feels confusing or something isn’t working, feel free to reach out:
📧 connect@shannonnatashahsu.com
I’m here to help!
