Modern Minds Client Portal allows you to book, cancel & reschedule your appointments anytime.
SPECIAL BOOKING INSTRUCTIONS
The appointment times on the client portal are displayed in your current time zone based on your approximate location, but may not always be correct.
Modern Minds operates in Brisbane time (AEST - UTC +10) and does not observe daylight savings time.
While booking, especially from outside Queensland, please make sure to double-check the time zone on the top right-hand corner of the booking calendar.
NEW CLIENT
If you are a new client, please share a summary about why you are attending in the NOTES section on the ‘Please Review and Confirm’ page, before securing your appointment. This will ensure that you’re matched with the correct therapist and that your therapist is prepared for your session.
BOOKING DEPOSIT
When booking an appointment online or with administration, a $50 non-refundable deposit is required to hold your booking. Should you need to cancel, this deposit can be credited for another session, or any other service offered at Modern Minds.
RESCHEDULING
To reschedule an appointment, please follow the steps below:
1. Cancel the booking you wish to change here in the portal.
2. Book a new date and pay a new deposit, the initial deposit will be reallocated to the new appointment.
CANCELLATIONS
Modern Minds requires a 48-hour cancellation notice. Appointments that are canceled or not attended within this time period will be charged a full session fee. This cancellation charge will not be claimable through Medicare. If you are unable to attend your appointment in person, you can switch to telehealth or reschedule your appointment within the same week or the cancellation fee will apply.
For any questions or concerns please contact hello@modernminds.com.au.
Thank you for choosing Modern Minds!
MODERN MINDS Client Portal