Welcome to Your About Therapy Client Portal!
This portal is a safe and confidential space for you to manage your care. We want your experience to feel simple, supportive, and stress-free.
First, choose the service type that best matches your needs. Options include:
- NDIS Consultations
- Psychologist or Clinical Psychologist Initial Consult (With a Mental Health Care Plan OR Without a Mental Health
Care Plan)
- Psychologist or Clinical Psychologist Follow-Up Consult (With a Mental Health Care Plan OR Without a Mental
Health Care Plan)
- Counsellor Initial Consult and Follow-Up for Couples
- Telehealth Consults (Initial and Follow-Up with Psychologist or Clinical Psychologist)
Please note for Couple Sessions: Our booking system currently allows only one person's details to be entered at the time of booking. We will contact you after booking to collect information from both parties to confirm your appointment.
If you don’t see the clinician you’d like to see, please call our admin team, and they’ll be happy to assist. If you are booking on behalf of another person, please make sure to use their details when completing the booking.
Confirming Your Initial Appointment
If this is your first time at About Therapy, you'll find a client consent form and a new client intake form to be signed under 'My Forms' in your portal.
Please complete these forms as confirmation of your attendance.
For INITIAL appointments, the full fee is required to be paid 48 hours before your session to confirm your booking. An invoice will be sent to you separately. Please refer to it for payment instructions.
If you need to reschedule or cancel your appointment, please call our admin team on (02) 46555728 or reply to the appointment confirmation. Cancellations need to be made at least 24 hours before the appointment to avoid a cancellation fee.